CEO Foreword

Ladies and gentlemen,

In our business, responsible and far-sighted management is the platform on which long-term success is built. Our customer relationships often last for several decades. And our various target groups are increasingly interested in the way we think and act as a company and how we contribute to society. The basis for all our activities is provided by the ethical values and instructions contained in our Code of Conduct. We aim to act sustainably and responsibly in our fields of activity. So it is fitting that we hope in future to make a signal contribution to public discussion of a “longer self-determined life”. Supporting current and future customers as they take their financial future into their own hands forms the core of our daily work at Swiss Life.

We assume social responsibility first and foremost in our core business – long-term financial provisions: We help people look to the future with confidence. But we also want to take responsibility beyond our immediate field of operations. We do this by lending our constant support to a host of projects that aim to promote confidence and self-determination – whether through charitable foundations or volunteer work. In our home market of Switzerland we back domestic charitable initiatives by way of the “Perspectives” foundation; in France and Germany we make a contribution to social and cultural projects with our own foundations. We are also the proud co-founder of the Swiss Climate Foundation and have been supporting sports and culture with sponsorship commitments for years.

Our reporting on the subject of “Corporate Responsibility” in our Annual Report now conforms to the voluntary standards of the Global Reporting Initiative (GRI), recognised worldwide. This is our way of contributing to the promotion of transparency, comparability and standardisation in sustainability reporting.

For the first time we have determined the sustainability topics that are key for us as a company and for our main target groups, and set them out in the report. Among the topics given the greatest weight in surveys are customer orientation, sustainable profitability and subjects such as compliance and the advancement of our employees.

Patrick Frost

My Annual Report

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